How to order as a company

Business Purchases (EU VAT 0%)

We are based in Slovakia. If you are purchasing as a company and have a valid EU VAT number, we issue an invoice with 0% VAT.

Please note that all prices displayed on our website are gross prices, including VAT.

How to place an order as a company

1. Order via email - recommended

You can place your order by contacting us via email.

Please include:

  • the products you wish to order
  • your company billing details, including a valid EU VAT number
  • the delivery address, if different from the billing address

We will verify your EU VAT number and send you a proforma invoice with 0% VAT.

Payment options:

  • SEPA bank transfer
  • PayPal or Stripe payment request, available upon request

2. Order online + SEPA bank transfer

You can also place your order directly through our website.

After placing the order, you will initially see prices including VAT. Please do not make the payment yet.

We will verify your EU VAT number and send you an updated invoice with 0% VAT. Once you receive the updated invoice, you can proceed with the SEPA bank transfer.

If you have already paid the full amount including VAT, no problem - we will refund the VAT difference to the same account from which we received your payment.

3. Order online + card payment (PayPal / Stripe)

If you prefer to pay by card, you can complete your order online and pay the full amount including VAT.

After verifying your EU VAT number, we will refund the VAT amount via the same payment gateway you used for the payment.

Important information

  • VAT exemption applies only to valid EU VAT numbers.
  • All EU VAT numbers are verified manually via the official VIES system.
  • Refunds, if applicable, are processed using the original payment method.
  • If your VAT number is not valid in VIES, we cannot apply the reverse charge mechanism.

Frequently asked questions

How long does VAT verification take?

We verify EU VAT numbers manually via the VIES system. This means you may not always receive our response within a few minutes after placing your order, especially during weekends, public holidays or outside business hours.

What if my VAT number is invalid?

Please check whether there is a typo in the VAT number you entered.

If the VAT number is entered correctly and the VIES system indicates that it is not valid for EU VAT purposes, unfortunately we cannot apply the reverse charge mechanism. In this case, payment of the full amount including VAT is required.

Need assistance?

If you have any questions or need help with your business order, please contact us via our contact form. We will be happy to assist you.