These general terms and conditions ("Terms and Conditions") regulate the rights and obligations of you, as buyers, and us, as sellers, within the framework of contractual relationships concluded through the E-shop on the https://snailer.eu website
All information about the processing of your personal data is contained in the personal data processing principles, which you can find here https://snailer.eu/info/2-privacy-policy
As you surely know, we primarily communicate remotely. Therefore, it also applies to our Agreement that means of remote communication are used, which allow us to come to an agreement without the physical presence of us and you.
If any part of the Terms and Conditions contradicts what we have jointly agreed upon in the process of your purchase on Our E-shop, this particular agreement will take precedence over these Terms and Conditions.
These Terms and Conditions and the contractual relationships arising from them are governed by the laws of the Slovak Republic.
1. some definitions
1.1. Price is the financial amount you will pay for the Goods;
1.2. Price for shipping is the financial amount that you will pay for the delivery of the Goods, including the price for its packaging;
1.3. Total price is the sum of the Price and the Shipping Price;
1.4. VAT is value added tax under the applicable legal regulations;
1.5. E-shop is an online store operated by Us at the address https://snailer.eu, on which the purchase of Goods will take place;
1.6. Invoice is a tax document issued in accordance with the Value Added Tax Act for the Total Price;
1.7. We are the company:
WANKEL, s.r.o.
Hranicna 4
040 17 Košice
Company ID: 46721177
VAT ID: SK2023551618
Registered with the Municipal Court Košice, section SRO, file no. 30059/V
e-mail info@snailer.eu, telephone number +421 918 217 240,
referred to by law as the seller;
1.8. Order is your irrevocable proposal to conclude a Contract for the purchase of Goods with Us;
1.9. Goods is everything you can buy in the E-shop;
1.10. User account is an account established on the basis of the data provided by you, which enables the storage of the entered data and the preservation of the history of the ordered Goods and concluded contracts;
1.11. You are a person shopping at Our E-shop, referred to by law as a buyer;
1.12. Contract is a purchase contract agreed on the basis of a duly completed Order sent through the E-shop, and is concluded at the moment when you receive confirmation of the Order from Us.
2. General Provisions AND INSTRUCTIONS
2.1. The purchase of goods is possible only through web interface of the E-shop.
2.2. When purchasing Goods, it is your duty to provide us with all information correctly and truthfully. We will therefore consider the information you provided to Us when ordering the Goods to be correct and true.
3. Conclusion of the contract
3.1. The contract is concluded remotely via the E-shop, while the costs for the use of remote communication means are paid by you. However, these costs do not differ in any way from the basic rate that you pay for the use of these resources (that is, especially for Internet access), so you do not have to expect any additional costs charged by Us beyond the Total Price. By sending the Order, you agree to use the means of remote communication.
3.2. In order for us to conclude the Agreement, it is necessary that you create a draft Order on the E-shop. This proposal must include the following information:
a) Information about the purchased Goods (in the E-shop, you mark the Goods you are interested in purchasing with the "Add to basket" button
„);
b) Information on the Price, Shipping Price, VAT, method of payment of the Total Price and required method of delivery of the Goods; this information will be entered as part of the creation of the draft of the Order within the user environment of the E-shop, while information on the Price, Shipping Price, VAT and Total Price will be entered automatically on the basis of the Goods selected by you and the method of its delivery;
c) Your identification data used to enable us to deliver the Goods, especially in the scope of name, surname, delivery address, telephone number and e-mail address;
3.3. During the creation of the draft Order, you can change and check the data until the time of its creation. After checking by pressing the "Order with payment obligation" button, you will create the order. However, before pressing the button, you must confirm your familiarity with and agreement with these Terms, otherwise it will not be possible to create the Order. A check box is used for confirmation and consent . After pressing the "Order with payment obligation" button, all the filled-in information will be sent directly to Us.
3.5. There may also be cases when we will not be able to confirm your Order. This mainly concerns situations where the Goods are not available or cases where you order a larger number of Goods than is allowed by us. However, we will always provide you with information about the maximum number of items in the E-shop in advance, so it should not be surprising to you. In the event that there is any reason why we cannot confirm the Order, we will contact you and send you an offer to conclude the Contract in an amended form compared to the Order. In that case, the contract is concluded the moment you confirm Our offer.
3.6. In the event that an obviously incorrect Price is indicated within the E-shop or in the draft Order, mainly due to a technical error, we are not obliged to deliver the Goods to you at this Price even if you have received confirmation of the Order, and thus the Contract has been concluded. In such a situation, we will contact you immediately and send you an offer to conclude a new Contract in an amended form compared to the Order. In that case, the new Contract is concluded at the moment when you confirm Our offer. In the event that you do not confirm Our offer even within 3 days of its sending, we are entitled to withdraw from the concluded Agreement. An obvious error in the Price is considered to be, for example, a situation where the Price does not correspond to the usual price at other sellers or is missing or has an extra digit.
3.7. In the event that the Agreement is concluded, you are obligated to pay the Total Price.
4.1. On based on your registration in the E-shop, you can access your User account.
4.2. When registering a User Account, it is your duty to enter all the entered data correctly and truthfully and to update it in the event of a change.
4.3. Access to the User Account is secured by a username and password. Regarding these access data, it is your duty to maintain confidentiality and not provide this data to anyone. We are not responsible for their misuse.
4.4. The user account is personal and you are therefore not authorized to enable its use by third parties.
4.5. The user account may not be available continuously, especially with regard to necessary hardware maintenanceera and software equipment.
5. price and payment conditions , reservation of ownership
5.1. The price is always stated in the E-shop, in the draft Order and in the Contract. In the event of a discrepancy between the Price specified for the Goods within the E-shop and the Price specified in the draft Order, the Price specified in the draft Order shall apply, which will always be identical to the price in the Contract. As part of the draft Order, the Price for shipping, or the conditions when shipping is free, is also indicated.
5.2. The total price is stated including VAT, including all fees established by special legal regulations.
5.3. We will request payment of the Total Price from you after concluding the Contract and before handing over the Goods. You can pay the total price in the following ways:
a) By bank transfer. We will send you payment information as part of the Order confirmation. In the case of payment by bank transfer, the total price is payable within five days.
b) By card online. In this case, payment is made through the PayPal payment gateway.
5.4. The invoice will be issued in electronic form after payment of the Total Price and will be sent to your e-mail address specified in the Order or will be physically attached to the Goods.
5.5. Ownership of the Goods passes to you only after you pay the Total Price and take delivery of the Goods. In the case of payment by bank transfer, the total price is paid by crediting to Our account, in other cases it is paid at the time of making the payment.
6. delivery of goods, the passing of the risk of accidental destruction and accidental deterioration of the object of purchase
6.1. The goods will be delivered to you by courier company Gebruder Weiss.
6.2. The goods can only be delivered within of the Slovak Republic .
6.3. We are obliged to deliver the goods to you without delay, but no later than within 30 days from the date of conclusion of the Agreement. During the performance of the Agreement, such facts may occur that will affect the delivery date of the Goods ordered by you. We will inform you immediately by e-mail about the change of the delivery date and the new estimated delivery date of the ordered Goods, while your right to withdraw from the Contract is not affected by this. Part of Our notification about the new date of delivery of the Goods is also Our request addressed to you to express whether you insist on the delivery of the Goods ordered by you at the new date. In the case of personal collection at the establishment, we will always inform you about the possibility of picking up the Goods via e-mail.
6.4. When taking over the Goods from the carrier, it is your duty to check the integrity of the packaging of the Goods and, in the event of any damage, to notify the carrier and Us immediately of this fact. In the event that the packaging is damaged, which indicates unauthorized handling and entry into the shipment, it is not your obligation to take the Goods from the carrier.
6.5. You are obliged to collect the goods at the agreed place and time. If you do not take delivery of the Goods in accordance with the previous sentence, we will inform you by e-mail where you can take over the Goods, including the deadline for taking them over, or we will re-deliver the Goods to you based on your written request sent no later than 14 days from when you were supposed to take over the Goods, while you undertake to pay us all the costs associated with re-delivery of the Goods. In the event that you breach your obligation to take over the Goods, with the exception of cases under Art. 6.4 of these Terms and Conditions, it does not result in a breach of Our obligation to deliver the Goods to You. At the same time, the fact that you do not accept the Goods is not a withdrawal from the Contract between Us and You. If you do not accept the Goods even within the additional period, We have the right to withdraw from the Contract due to your material breach of the Contract. If we decide to exercise the right in question, the withdrawal is effective on the day we deliver this withdrawal to you. Withdrawal from the Contract does not affect the claim for compensation for the incurred damage in the amount of the actual costs of attempting to deliver the Goods, or any other claim for compensation for damage, if it arises.
6.6. If, for reasons arising from your side, the Goods are delivered repeatedly or in a different way than was agreed in the Contract, it is your obligation to reimburse Us for the costs associated with this repeated delivery. We will send you the payment details for the payment of these costs to your e-mail address specified in the Agreement and they are due within 14 days from the delivery of the e-mail.
6.7. The risk of damage to the Goods passes to you the moment you take them over. In the event that you do not accept the Goods, with the exception of cases according to Art. 6.4 of these Terms and Conditions, the risk of accidental destruction and accidental deterioration of the Goods passes to you at the moment when you had the opportunity to take them over, but for reasons on your part the takeover did not take place. The passing of the risk of accidental destruction and accidental deterioration of the Goods for you means that from this moment you bear all the consequences associated with the loss, destruction, damage or any deterioration of the Goods.
7. rights from liability for defects
7.1. Introductory provision on liability for defects
7.1.1. We undertake to deliver the Goods to you in the required quality, quantity and without defects.
7.1.2. We are responsible for defects that the Product has upon receipt. We are not responsible for used Goods for defects caused by their use or wear. For Goods sold at a lower price, we are not responsible for defects for which a lower price was negotiated.
7.1.3. The general warranty period for natural persons – non-entrepreneurs is 24 months, for legal persons (purchase with ID number) 12 months. The warranty period starts from the moment you take over the Goods.
7.1.4. If the Goods are exchanged, the warranty period will start again after you receive the new Goods.
7.1.5. Your rights from liability for defects in the Goods, for which the warranty period applies, will expire if you do not exercise them within the warranty period. However, you must exercise your rights from liability for defects in Goods that deteriorate quickly no later than the day after the purchase, otherwise your rights will expire.
7.2. We guarantee that during the transition of the risk of accidental destruction and accidental deterioration of the Goods according to Art. 6.7 The condition is that the Goods are free of defects, in particular that:
a) has the properties that we have agreed with you, and if they have not been expressly agreed, then those that we have stated in the description of the Goods, or those that can be expected due to the nature of the Goods;
b) it is suitable for the purposes that we have indicated or for the purposes that are usual for Goods of this type;
c) corresponds to the quality or design of the agreed sample, if the quality or design was determined according to the sample;
d) it is in the corresponding quantity and weight;
e) meets the requirements imposed on him by special legal regulations;
f) it is not encumbered by the rights of third parties.
7.3. Conditions for exercising the right from liability for defects (complaints)
7.3.1. If the Goods are delivered to you in broken or damaged packaging or the shipment is obviously too light, we ask that you do not accept such Goods from the transport company and that you notify us of this fact immediately by calling 0918 217 240 or by e-mail at info [zavináč] snailer.eu. In case of detection of obvious defects (e.g. mechanical damage), you are obliged to file a claim without undue delay in accordance with point 7.4.1. below. We will not take into account claims made later due to obvious defects in the Goods, including defects consisting in the incompleteness of the Goods.
7.3.2. You are obliged to exercise the right from liability for other defects (hidden defects) in accordance with point 7.4.1. below without undue delay after you have discovered the defect in the Goods, but at the latest before the expiry of the warranty period.
7.3.3. The warranty applies only to manufacturing defects of the Product and defects caused by mechanical damage. You cannot apply the right of liability for defects in particular to defects caused by wear and tear, mechanical damage, use of the Goods in inappropriate conditions, etc.
7.3.4. You are not entitled to claim liability for a defect if you knew about the defect before taking over the Goods, or we alerted you to it or you were given an appropriate discount from the Price of the Product for that reason.
7.4. Exercising the right from liability for damage (complaints)
7.4.1. In the event that the Product has a defect, i.e. especially if one of the conditions according to Art. 7.2, you can notify Us of such a defect and exercise your rights from liability for defects (that is, complain about the Goods) by sending an e-mail or a letter to Our addresses listed in Our identification data.
7.4.2. In your notification, by which you apply for a claim, please provide primarily a description of the defect in the Goods and your identification data, including the e-mail address to which you are interested in receiving an explanation of how to handle the claim, and also indicate which of the claims from liability for defects, specified in point 7.5.4. until 7.5.8., you apply.
7.4.3. When making a claim, please also present us with proof of purchase of the Goods (invoice), in order to prove its purchase from Us, or the order number, invoice number or proof of payment.
7.4.4. We consider the day of initiation of the complaint procedure to be the day of delivery of the defective Goods together with the relevant documents (according to point 7.4.3). In the event that your submission, with which you are making a claim, is incomplete (especially illegible, unclear, incomprehensible, does not contain the required documents, etc.), we will ask you to complete the submitted claim in writing, especially by e-mail. In this case, the complaint procedure begins on the day of delivery of your supplemented submission.
7.4.5. If you do not complete the complaint in accordance with point 7.4.4. of this article without undue delay, at the latest within 10 days from the date of delivery of Our invitation according to point 7.4.4. of this article, we will consider your submission unfounded.
7.5. Complaint processing
7.5.1. If the seller is responsible for a defect in the item sold, you have the right to remove the defect by repair or replacement according to § 623 of the Civil Code, the right to an appropriate discount from the purchase price or the right to withdraw from the purchase contract according to § 624 of the Civil Code.
7.5.2. You can report the defect to us immediately after discovering it, but no later than within the time limits established by the Civil Code. You can complain about the defect with Us or with another person, about whom we will notify you before concluding the Contract or before sending the Order.
7.5.3. In your notification, in which you point out a defect or assert your rights from liability for defects, please state in particular a description of the defect in the Goods, your identification data, the Order number or proof of purchase of the Goods and the way in which you wish to be informed about the completion of your submission.
7.5.4. You have the right to choose to remove the defect by replacing the Product or repairing the Product. You may not choose a method of removing the defect that is not possible or that would cause us unreasonable costs compared to the second method of removing the defect, taking into account all the circumstances.
7.5.5. We will remove the defect within a reasonable period of time after you pointed it out to us, free of charge, at our own expense and without causing serious difficulties for you, taking into account the nature of the Goods and the purpose for which you requested the Goods. You hand over or make available the Goods to us for the purpose of repair or replacement; We bear the costs of taking over the Goods.
7.5.6. We may refuse to remedy the defect if repair or replacement is not possible or if it would require unreasonable costs having regard to all the circumstances.
7.5.7. You have the right to a reasonable discount on the purchase price or you can withdraw from the Contract if we do not repair or replace the Goods, if we do not repair or replace the Goods in accordance with the law, if we refuse to remove the defect, if the Goods have the same defect despite repair or replacement, if the defect is of such a serious nature that it justifies an immediate discount on the purchase price or withdrawal from the Contract, or if we declare or it is clear from the circumstances that we will not remove the defect within a reasonable period of time or without causing serious difficulties for you.
7.5.8. You cannot withdraw from the Contract if you participated in the creation of the defect or if the defect is negligible. We bear the burden of proof that you contributed to the occurrence of the defect or that the defect is negligible. If the Contract relates to the purchase of several items, you may withdraw from it only in relation to defective Goods; in relation to the other Goods, you can withdraw only if it cannot be reasonably expected that you would be interested in keeping the other Goods without the defective Goods.
7.5.9. We deal with complaints of defects by removing the defect, exchanging the Product, providing a reasonable discount on the Product Price, returning the Product Price after withdrawing from the Contract, or giving written notice of the reasons for which we refuse responsibility for defects.
7.6. Exercising rights from liability for defects and pointing out a defect in the Goods is governed by the provisions of § 619 et seq. Act No. 40/1964 Coll. The Civil Code as amended (hereinafter referred to as the "Civil Code") and Act No. 108/2024 Coll. on consumer protection and on amendments to certain laws as amended (hereinafter referred to as the "Consumer Protection Act").
7.7. If we refuse responsibility for defects in the Goods:
a) we will notify you in writing of the reasons for the refusal;
b) if you prove Our responsibility for the defect with an expert opinion or expert opinion issued by an accredited person, an authorized person or a notified person, you can point out the defect repeatedly and We cannot refuse responsibility for the defect.
7.8. If you are an entrepreneur, it is your duty to report and complain about the defect without undue delay after you have discovered it, but no later than within 3 days of receiving the Goods.
7.9. If you are a consumer, you have the right to exercise rights from liability for defects that occur or become apparent in the Goods within a period of two years from the delivery of the Goods.
7.10. Hereby, we have properly informed you about your rights, which arise from § 619 to § 626 of Act no. 40/1964 Coll. Civil Code. By concluding the Agreement, you confirm that you have had the opportunity to read the terms of the Goods complaint.
8. withdrawal from the contract
8.1. Withdrawal from the Agreement, i.e. the termination of the contractual relationship between Us and You from its beginning, may occur for the reasons and methods specified in this article, or in other provisions of the Terms and Conditions, in which the possibility of withdrawal is explicitly stated.
8.2. If you are a consumer, i.e. a person buying Goods outside the scope of your business activity, you have, in accordance with § 19 and § 20 of Act no. 108/2024 Coll. on consumer protection, the right to withdraw from the Agreement without giving a reason within 14 days from the date of delivery of the Goods. In the event that we have concluded a Contract, the subject of which is several types of Goods or the delivery of several parts of the Goods, this period begins to run only on the day of delivery of the last part of the Goods. You can withdraw from the Agreement in any demonstrable way (in particular by sending an e-mail or a letter to Our addresses listed in Our identification data).
8.3. Even as a consumer, however, you cannot withdraw from the Agreement in cases where the subject of the Agreement is:
a) sale of Goods that were made according to your special requirements, that were custom-made for you or Goods intended specifically for one consumer;
b) sale of Goods that are subject to rapid deterioration or deterioration and Goods that have been inseparably mixed with another after delivery;
c) sale of Goods enclosed in a protective packaging, which is not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery;
8.4. Deadline for withdrawal according to Art. 8.2 The condition is considered to be preserved if you send Us a notice that you are withdrawing from the Agreement in the course of it.
8.5. In case of withdrawal from the Contract, the Price will be returned to you within 14 days from the effective date of withdrawal to the account from which it was credited, or to the account chosen in the withdrawal from the Contract. However, the amount will not be refunded before you return the Goods to Us or prove that they have been sent back to Us. Please return the goods to us clean, dry, complete and properly packed.
8.6. In case of withdrawal from the Agreement according to Art. 8.2 You are obliged to send the Goods to Us, hand over the Goods to Us or to a person authorized by Us to take over the Goods within 14 days of withdrawal, while you bear the costs of returning the Goods to Us. The deadline is preserved if the Goods were handed over for transport no later than the last day of the deadline. On the contrary, you have the right to have us return the price for transport, but only in the amount corresponding to the cheapest method of delivery of the Goods that we offered for the delivery of the Goods.
8.6.1. Due to their dimensions and weight, the goods offered in our online store may represent oversized goods that cannot be returned by regular mail. In case of withdrawal from the Agreement according to Art. 8.2 Conditions You bear the costs of returning the Goods to Us, including the costs of return shipping of oversized Goods.
8.6.2. If you refuse to accept the shipment without prior proper withdrawal from the Contract, such refusal to accept the shipment is not considered a free withdrawal from the Contract. In such a case, the costs that will be charged to Us by the carrier for returning the shipment to Us may be deducted from the returned amount.
8.6.3. The goods must be returned properly packed so that they are not damaged during transport. We recommend using the original packaging, which is adapted to the dimensions, weight and nature of the Goods. If the original packaging is not available, the Buyer is obliged to provide other suitable and sufficiently durable packaging material providing adequate protection during transport. For oversized Goods with a higher weight, simple wrapping with thin cardboard, foil or similar material without adequate protection of the Goods is not considered sufficient packaging.
8.6.4. The buyer is responsible for damage to the goods caused by insufficient or inappropriate packaging during return transport. The goods must be returned complete, including all accessories, clean, dry and in a condition suitable for familiarization with its nature, properties and functionality.
8.6.5. After prior agreement, we can arrange for you to pick up the returned Goods via a carrier provided by Us, if the Goods are properly prepared for transport. However, it is not our duty. The cost of such transportation will be deducted from the refund amount.
8.6.6. The address for returning the Goods is:
WANKEL, s.r.o.
Hranicna 4
040 17 Košice
Slovakia
8.7. You are responsible for any reduction in the value of the Goods that occurred as a result of handling the Goods in a manner other than that necessary to familiarize yourself with the nature, properties and functionality of the Goods. In the case of excessive pollution, damage, use of the Goods beyond the scope necessary to determine its properties and functionality, return of wet or insufficiently dried Goods, missing accessories, damage caused by insufficient packaging during return transport or other reduction in the value of the Goods, we are entitled to appropriately reduce the returned amount by the resulting reduction in the value of the Goods in accordance with applicable legal regulations.
8.8. We are entitled to withdraw from the Contract due to the stock being sold out, the unavailability of the Goods, or if the manufacturer, importer or supplier of the Goods agreed in the Contract has stopped production or made serious changes that made it impossible to fulfill Our obligations under the Contract or for reasons of force majeure, or if, even after making all Our efforts that can be fairly required of Us, We are not able to deliver the Goods to you within the period determined by these Conditions. In these cases, we are obliged to inform you of this fact without undue delay and to return to you the already paid Total price for the Goods, within 14 days from the date of notification of withdrawal from the Contract. We will return the Total Price paid for the Goods to you in the same way as you paid the Total Price, while this does not affect the right to agree with you on another method of refund, if no additional fees are charged in connection with this.
8.9. We are entitled to withdraw from the Agreement even if you have not taken over the Goods within 5 working days from the day when you were obliged to take over the Goods.
9. submission of initiatives and complaints
9.1. As a consumer, you are entitled to submit suggestions and complaints in writing by e-mail to: info [zavináč] snailer.eu
9.2. We will inform you about the assessment of the initiative or complaint by e-mail sent to your e-mail.
9.3. The supervisory authority is Slovak Trade Inspection (SOI): The supervisory body is Slovak Trade Inspection (SOI) :
SOI Inspectorate for the Košice Region
Vrátna 3, PO BOX A-35, 040 65 Košice 1
Department of Supervision
ke@soi.sk
tel. no. 055/729 07 05, 055/622 76 55
9.4. If you are not satisfied with the handling of your request or complaint, you can submit a request for an inspection electronically through the platform available on the website https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podajte-podnet.soi.
10. alternative resolution of disputes with consumers
10.1. You have the right to contact Us for redress by email to: info [zavináč] snailer.eu if you are not satisfied with the way in which we have handled your complaint or if you believe that we have violated your rights. If we respond negatively to your request or do not respond to it within 30 days of sending it, you have the right to submit a proposal to initiate alternative dispute resolution with the alternative dispute resolution entity (hereinafter referred to as the "Subject") pursuant to Act No. 391/2015 Coll. on the alternative resolution of consumer disputes and on the amendment of certain laws, as amended (hereinafter referred to as the "Act on Alternative Dispute Resolution").
10.2. The subjects are authorities and authorized legal entities according to § 3 of the Alternative Dispute Resolution Act, and their list is published on the website of the Ministry of Economy of the Slovak Republic. https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1.
10.3. You can submit a proposal in the manner specified under Section 12 of the Alternative Dispute Resolution Act.
10.4. The European platform for online dispute resolution (ODR) was terminated on 20.7.2025. Information on options for resolving consumer disputes in the European Union is available on the website https://consumer-redress.ec.europa.eu/site-relocation_en.
11. Final Provisions
11.1. We will deliver all written correspondence with you by electronic mail. Our email address is listed under Our Identification Data. We will deliver correspondence to your e-mail address specified in the Agreement, in the User Account or through which you contacted us.
11.2. The contract can only be changed based on our written agreement. However, we are entitled to change and supplement these Terms and Conditions, but this change will not affect already concluded Contracts, but only Contracts that will be concluded after the effective date of this change.
11.3. In the case of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational failures, subcontractor outages, etc.), we are not responsible for damage caused as a result of or in connection with cases of force majeure or unforeseeable events, and if this condition lasts for more than 10 days, both We and You have the right to withdraw from the Contract.
11.4. The contract, including the Terms and Conditions, is archived in electronic form with Us, but is not accessible to you. However, you will always receive these Terms and Order confirmations with a summary of the Order by e-mail, and you will therefore always have access to the Agreement even without Our cooperation. We recommend always saving the confirmation of the Order and the Terms and Conditions.
11.5. Our activity is not covered by any codes of conduct according to Act No. 108/2024 Coll. on consumer protection.
11.6. These Terms and Conditions take effect on 13.5.2026